Privacy Policy for Moments

1. Information We Collect

We may collect:

• Account information: email address, phone number, display name, and profile details.
• User content: notes, photos, videos, and metadata you upload to moments.
• App usage information: basic app events needed to operate and improve the app.
• Device/technical data: device type, operating system, app version, push notification tokens and preferences, and error logs.

2. How We Use Information

We use your information to:

• Provide core app functionality: account login, moments, invites, uploads, and unlock timers.
• Sync and store your content securely.
• Improve reliability, performance, and security.
• Prevent abuse, fraud, and unauthorized access.
• Communicate important service and account-related notices.

3. Sharing of Information

We do not sell your personal information.

We may share information only:

• With the people in your moments, according to the moment's access and unlock settings.
• With service providers that help us run the app, such as backend hosting, storage, and authentication services.
• If required by law, legal process, or to protect users and the service.
• As part of a business transfer, subject to applicable law.

4. Data Retention

We keep data for as long as needed to provide the service and comply with legal obligations. If you delete your account, we will process deletion of associated data within a reasonable period, subject to legal or operational retention requirements.

5. Security

We use reasonable administrative, technical, and organizational safeguards to protect information. No system is 100% secure, but we continuously work to protect user data.

6. Your Choices and Rights

Depending on your region, you may have rights to access, correct, or delete your personal data. You can request account deletion in the app where available.

7. Children's Privacy (COPPA)

Moments is intended for a general audience aged 13 and older and is not directed to children under 13. You must also meet any higher minimum age required by applicable law where you live. Children under 13 must not create an account or submit personal information through Moments.

We do not knowingly collect, use, or disclose personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to stop any further collection, disable the child's account, and delete the information promptly in accordance with applicable law.

If you are a parent or guardian and believe your child has provided personal information to Moments, contact us at [email protected] with the subject "Children's privacy". You may ask for review or deletion of your child's personal information and request that we stop any further collection or use. Provide only the information needed to identify the account or content. Do not send passwords, identity documents, or additional sensitive information in your initial email.

We may need to verify your identity and relationship to the child before sharing account information or acting on a request, to protect their privacy. We will use information provided for this purpose only to assess and respond to the request.

8. International Data Transfers

Your information may be processed in countries other than where you live. We apply safeguards required by applicable law when transferring data.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy at this URL and update the effective date.

10. Contact

For privacy questions or requests, contact us at [email protected].